77cb's Privacy Policy
Your personal information is completely secure with us — we protect your privacy through SSL encryption and strict data security policies.
Table of Contents
- 1. Introduction & Scope
- 2. What Information We Collect
- 3. How Information Is Collected
- 4. Purpose of Using Information
- 5. Sharing & Disclosure of Information
- 6. Data Storage & Security
- 7. Cookie Policy
- 8. Your Rights
- 9. Third-Party Services
- 10. Minor Protection
- 11. Changes to This Policy
- 12. Contact Us
Introduction & Scope
77cb ("we", "us", or "platform") is committed to providing a safe and reliable online gaming experience for players in Bangladesh. This Privacy Policy ("Policy") describes how we collect, process, store, and protect your personal information when you use our website https://77cb.bar and the services connected to it.
By registering with 77cb or using our services, you consent to the terms of this Policy. This Policy is an integral part of our Terms & Conditions and both documents should be read together.
This Policy applies only to 77cb's own services. It does not apply to third-party websites or services.
You must be at least 21 years of age and must agree to this Policy voluntarily and knowingly. If you do not agree with any of the terms, please refrain from using our platform.
What Information We Collect
77cb collects various categories of information, as follows:
2.1 Identity Information
- Full name and date of birth
- Email address and mobile number
- National ID card or passport details (for identity verification)
- Current address
2.2 Financial Information
- Mobile banking account details (bKash, Nagad, Rocket, Upay)
- Transaction history — records of deposits and withdrawals
- Wallet balance and bonus usage details
2.3 Technical & Usage Information
- IP address and device identifiers
- Browser type, version, and operating system
- Login date, time, and session-related information
- Gaming activity, preferred games, and betting history
- Information collected from cookies and similar tracking technologies
2.4 Communication Information
- Messages and complaints sent to customer support
- Live chat conversation logs
- Email correspondence records
How Information Is Collected
77cb collects your information through the following methods:
3.1 Direct Collection
You voluntarily provide information when filling out the registration form, during the identity verification process (KYC), when completing deposit or withdrawal transactions, and when contacting our customer support team.
3.2 Automatic Collection
When you access our platform, technical systems automatically record certain information — such as IP address, session data, and activity logs. This is essential for the security and proper operation of our platform.
3.3 Through Third Parties
For identity verification, anti-fraud measures, and payment processing, authorized third-party service providers may share relevant information with us.
Purpose of Using Information
77cb uses your information for the following legitimate purposes:
4.1 Account Management & Verification
Information is essential for creating, managing, and securing your account. Age verification (21+) and identity confirmation are part of our responsible gaming policy.
4.2 Payment Processing
Financial information is used to process deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay, and to prevent fraudulent activity.
4.3 Providing Customer Support
Information is used to resolve your issues, handle complaints, and provide effective assistance through our 24/7 live chat and email support services.
4.4 Security & Fraud Prevention
Technical information is analyzed to detect and prevent unauthorized access, money laundering, fraud, and other unlawful activities.
4.5 Service Improvement
By analyzing your usage patterns and preferences, we continuously improve the gaming experience on 77cb and create more relevant content and offers for you.
4.6 Compliance with Legal Obligations
Certain information must be retained and provided to meet the requirements of applicable laws, foreign exchange regulations, and financial authorities.
Sharing & Disclosure of Information
77cb never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
Trusted third-party service providers handling payment processing, identity verification, data analytics, and technical infrastructure management may access a limited amount of information. These partners operate under strict confidentiality agreements.
5.2 Legal Obligations
We may be required to disclose information in response to a court order, a lawful request from law enforcement, or the requirements of applicable law. In such cases, we will provide only the minimum information necessary.
5.3 Business Transfers
In the event of a business merger, acquisition, or restructuring, customer information may be transferred. In such cases, you will be notified in advance and the existing privacy policy will be maintained.
We never sell your information to third parties for marketing or advertising purposes.
Data Storage & Security
77cb follows industry-standard technologies and processes to protect your information.
6.1 Encryption & Technical Safeguards
- All data transmissions are secured with SSL/TLS encryption
- Sensitive information is stored in encrypted form
- Data is kept in a secure server environment
- Regular security audits and vulnerability assessments are conducted
- Firewalls and intrusion detection systems are active
6.2 Retention Period
All information is retained for as long as your account is active. Even after an account is closed, information may be retained for a defined period as required by legal obligations, dispute resolution, and fraud prevention. This period is generally determined by applicable law.
6.3 Data Breach Notification
If a security breach occurs that may affect your rights and interests, we will notify you as quickly as possible in accordance with applicable law.
Cookie Policy
77cb uses cookies and similar technologies to ensure the proper operation of the website, improve the user experience, and maintain security.
7.1 Types of Cookies
- Essential Cookies: Required for login sessions, security, and core functionality.
- Functional Cookies: Used for your preferences, language settings, and personalization.
- Analytics Cookies: Used to generate statistics for monitoring and improving platform usage.
7.2 Cookie Controls
Cookies can be controlled or deleted through your browser settings. However, disabling essential cookies may cause some core features of the platform to not function properly. Most browsers accept cookies by default; refer to your browser's help guide to change the settings.
Your Rights
As a 77cb user, you have the following rights regarding your personal information:
8.1 Right to Access
You may request to know what information we hold about you and to receive a copy of it. This request can be made by email to [email protected].
8.2 Right to Rectification
If the information stored in your account is incorrect or incomplete, you may request that it be corrected. Some information can be updated directly from your account panel.
8.3 Right to Erasure
In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations or ongoing dispute resolution.
8.4 Right to Object to Processing
You may object to the processing of your information for specific purposes, particularly in relation to marketing communications. You can opt out of marketing emails at any time.
8.5 Right to Data Portability
You may request the information held about you in a readable format that can be used elsewhere.
To exercise any of the above rights, contact us at [email protected]. We will process your request as promptly as possible.
Third-Party Services
77cb's platform integrates various third-party game providers and payment services. These entities have their own privacy policies and process information according to their own terms.
Game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, JILI) may access limited technical information to operate their games. Payment service providers use the information necessary to process transactions.
77cb is not responsible for the data protection practices of these third parties. We advise you to also review the privacy policies of the relevant services.
Minor Protection
77cb strictly prohibits access to anyone under the age of 21. Our platform is operated for adults only.
We do not intentionally collect any information from minors. The age of each user is confirmed through the identity verification process (KYC). If we are informed that a minor has provided information, we will immediately delete that information and close the associated account.
If a parent or legal guardian suspects that their minor child has created an account on 77cb, please contact [email protected] immediately.
Changes to This Policy
77cb reserves the right to update this Privacy Policy from time to time. Changes may generally occur for the following reasons:
- Changes to applicable laws or regulations
- Addition of new services or technology
- Improvements to security measures
- Changes to business operations
For significant changes, we will notify you in advance via your registered email address or through a clear notice on the platform. Continued use of the platform after such changes will indicate that you have agreed to the updated policy.
The latest effective version of the policy will always be available on this page. The date shown at the top of the page indicates when the last change was made.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. The 77cb customer support team is always ready to assist in both Bengali and English.
Use our live chat service for instant 24/7 support — in Bengali and English.
[email protected]
24 hours a day, 7 days a week — every day of the year.
Data-related requests (access, correction, deletion) will be processed after identity verification. Please provide your account details in the email.